Orientation and Group Dynamics:

By joining a Group Tour, you understand that the pace and timing may vary depending on individual

abilities.

If you wish to explore on your own or encounter any issues during the excursion, notify us immediately so we can resolve them.

Transportation and Itinerary:

All Adventure Treks include return transportation to Cusco, with train routes subject to availability.

Pacha Peru Explorers may adjust the itinerary if deemed necessary.

Health and Safety on the Trail:

If a participant becomes ill or injured and is unable to continue, a muleteer, porter, assistant guide, or available staff will accompany them to a location with emergency assistance.

Helicopter evacuation and medical treatment costs are the hiker’s responsibility.

If illness prevents you from completing the tour, we will help you reunite with your group in Machu Picchu (if applicable), which will incur additional charges.

We will not provide refunds for the original payment, but we can issue a formal medical certificate for travel insurance purposes.

Responsibilities and Obligations:

Pacha Peru Explorers guarantees its clients’ safety by employing highly qualified professionals to prevent accidents, illnesses, and property loss.

We are responsible for the actions of our employees but not for third parties.

Clients must supervise their personal and rented belongings.

We are not responsible for adverse weather conditions, natural disasters, strikes, accidents, health issues, or loss of personal items.

We recommend purchasing travel insurance to cover these eventualities.

We reserve the right to change or cancel programs due to unforeseen conditions.

Passports and Visas:

Travelers must ensure their passports are valid for at least 6 months after the travel date and have the necessary visas.

If you renew your passport, notify us immediately and send a photo of the old and new passports. Otherwise, you may face issues entering Machu Picchu and other sites.

Group Size and Language:

Tours are conducted primarily in English and Spanish.

Each group may have up to 12 participants, welcoming individuals of all ages and abilities.

Tipping:

Please note that we provide fair salaries to our team, and tips are voluntary in Peru; however, any extra is always appreciated. We will provide more details in your final travel documents or during the briefing.

9. ACCOMMODATION TERMS AND ADDITIONAL CONDITIONS

At Pacha Peru Explorers, we strive to provide you with a comfortable, safe, and memorable experience. Below, we outline our accommodation policies and other important terms to ensure your journey is perfect from start to finish.

Hotel Accommodation Conditions:

These conditions apply to accommodations in Cusco and Aguas Calientes:

Twin Rooms: Our accommodations offer standard rooms with two single beds and private amenities to ensure comfort and privacy.

Double or Matrimonial Rooms: We can arrange a room with a double bed. To ensure availability, please specify this preference when making your reservation.

Upgrades and Special Requests: We offer hotel upgrade options if you wish to extend your stay. Please notify us in advance so we can prepare everything according to your needs.

Single Service: If you are traveling alone, you will be paired with another person of the same gender. If you prefer a private room, an additional charge will apply per night.

Our goal is to provide you with a comfortable and welcoming environment. Please inform us of your preferences as early as possible, and we will do our best to accommodate them.

Assumption of Risks:

Adventure and exploration involve inherent risks, such as those posed by natural factors, animals, insects, or vegetation. By booking with us, you acknowledge and accept these potential risks. Your decision to participate in our tours indicates your understanding and voluntary acceptance of these conditions.

Liability:

Pacha Perur Explorers’s financial liability to its clients is limited to the total amount paid for the tour.

We are not responsible for damages, losses, or direct or indirect costs unless explicitly specified in these terms.

Governing Law:

All interactions, transactions, and potential disputes will fall under Peru’s legal jurisdiction.

By using our services, you agree to submit to the jurisdiction of Peruvian courts.

Image Use Rights:

Participating in our tours allows us to capture and use images, photos, and videos taken during the trip for promotional and marketing purposes (brochures, social media, etc.).

This use does not entail financial or other compensation.

If you do not wish us to use your images, notify your Experience Designer via email before the trip begins.

10. MEDICAL INFORMATION AND RESPONSIBILITIES:

Your safety and well-being are our top priorities at Salkantay Trekking. To ensure a safe and memorable experience, it is essential that you understand and comply with our medical and liability policies.

Mandatory Disclosure:

When booking, all travelers must inform Pacha Peru Explorers of any existing medical conditions, allergies, or specific health concerns.

Health and Physical Condition:

Participants must be in optimal physical condition to undertake the tour.

If you are over 70, you must provide a medical certificate confirming your good health.

If you have a medical condition, you must provide an updated medical certificate at the time of booking, signed by a licensed healthcare professional authorizing your participation in the tour.